Campground Cancellation Guideline
Campground Specific Cancellation Policy
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 806-335-1792 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notification of cancellations are not acceptable.
RV & Tent sites: 48 hours cancellation notice is required. Notify your KOA by 4 pm two days before your scheduled arrival. Camping Cabins & Deluxe Cabin: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
Campground Cancellation Guideline:
General Cancellation Policy:
Cancellations within two (2) days of arrival will result in full forfeiture of deposit.
Cancellations three (3) days or more prior to arrival result in a $10.00 cancellation fee.
Cancellation Policy VKR VIP Members:
VIP members are subject to forfeiture of full deposit when cancelling within two (2) days prior to arrival date. However, the $10 cancellation fee will be waived for cancellation three (3) days or more prior to arrival.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-3431 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.