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Campground Reviews

Mar 09, 2024
We have never stayed at a KOA that was so muddy, the showers were nasty and not lit at night. My husband and I decided to use the handicap shower as he needs rails to hold onto. WOW! I am so thankful I brought our Lysol and scrubbing bubbles bathroom cleaner or we would not have stepped foot in it. There is a desperate need to upgrade sites, more gravel or concrete and lighting.

CAMPGROUND RESPONSE / COMMENTS:

Kentucky can have a rainy day, but then when the sun comes out it dries quickly. I am surprised that you found the showers not clean. We take pride in our house keeping crew, who clean the showers daily early in the morning. If there is an issue let reception know and we take care of it.
Mar 09, 2024
Very rude. Dishonest people. Wont be back.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear that you didn't have a nice stay. We have had some turnover of personnel at reception in the past month. Although most guests really appreciate our friendly staff!
Mar 05, 2024
Positives- we got a call for check in instructions & immediate assistance when our small heater wasn’t working, quiet & peaceful. Negatives-paper marked kk instead of k for cabin, parking spots very close to each cabin & our was facing the next door parking lot so “front porch” would have been weird. We had a lot of lady bugs, stink bugs, dust, and cobwebs. Gutted sheet on bed had stains/la

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your feedback, we appreciate it. "KK" stands for "Kozy Kabin". We hope to see you again soon.
Feb 24, 2024
Feb 19, 2024
Wonderful staff make the visit most enjoyable!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your compliments. We will let our staff know your comments. Appreciate it!
Feb 06, 2024
Feb 03, 2024
The Ashland KOA was great. We were handled efficiently w/ a wonderful site that completely met our needs!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your review. We are proud of our staff and they are great at checking in guests and campers and servicing their needs.
Feb 02, 2024
Management and staff are very helpful and friendly. You can't ask for better people who take pride in what they do. Thank you all.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice review. We pride ourselves in being friendly & hope to see you again soon.
Feb 01, 2024
Feb 01, 2024
Feb 01, 2024
Short stay, since we didn't get there until dark/after closing, but the site was very nice and we'll come back another time when we have more time to enjoy it!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your review. We look forward to seeing you again!
Jan 05, 2024
The campground was clean and convenient. Easy off and onto I-64. Staff was very friendly. We will stop there again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice review. We are close enough to I-64, a few minutes away, but still very quiet.
Jan 04, 2024
The location is perfect - 20 minutes to HTS airport. Close to Ashland/Huntington restaurants, shopping. I stayed in Cabin 1. Best part was the constant and regular HVAC from the new mini split (and the full bath in the cabin). Fire ring and parking at the cabin made it convenient to just bring an overnight bag and get away to nature. With some polish this rustic experience could be glamping.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the new mini split. These will be going into all our cabins any day now. These are in addition to the regular heaters and HVAC units our cabins have had. Quieter and more efficient and more powerful!
Dec 10, 2023
We had an excellent stay, friendly staff and roomy sites…my only complaint is that there’s literally nothing very close by, but that is a minor issue.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your review. Although we are about 10 miles from the nearest towns, there are quite a number of things to do within 15 to 30 minutes from the campground such as caving, boating, amusement parks, restaurants, golfing. Ask reception or check out our site.
Dec 02, 2023
This is by far the lowest standard of a KOA Holiday. This should definitely be classified as a KOA Journey. The loss of water was the icing on the cake for our stay. The small bundle of wood for I think $8 was ridiculous. I appreciate the stay but we rolled out as soon as we could.

CAMPGROUND RESPONSE / COMMENTS:

I was absent for a few months, the fire wood had been incorrectly priced which has been fixed since. Water issues are always fixed right away. We are on city water and there was an issue once this year with the city which they fixed quickly.
Nov 29, 2023
Nov 29, 2023
Every employee I had interaction with was very helpful and super nice. we rented three cabins, the facilities were clean. Unfortunately of the 4 burners in the two kitchens only one worked no oven but we made due. There is no central heat only room size ceramic type not sure how well that does in the colder months. Closest area with food choices is about 9 miles. Overall nice stay. Thank You

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your review. Sorry to hear there were issues with the burners. We made sure they work fine now. We are adding mini-splits this year, but guests have always found the current heaters to work fine in colder months. There are great restaurants within 15 min drive.
Nov 27, 2023
We stayed the week of Thanksgiving and was very happy with the location, services, and cleanliness of the campground!

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your stay!
Nov 26, 2023
The roads need to be smoothed. Laundry machines need to be fixed/replaced and some added. Some camper slots need to be leveled out so the camper levels easier and the sewage drains correctly.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear that the sewage didn't drain correctly. Normally it works fine. The sites do have a slight slope so that when it rains the water drains off. We do have 13 laundry machines. Recently 2 or 3 have been down and it can take a week or so to get a service technician.
Nov 26, 2023
Outstanding customer service from all the staff members.

CAMPGROUND RESPONSE / COMMENTS:

Yes, we are proud of our friendly and accommodating staff. We appreciate your nice review.
Nov 24, 2023
Nov 21, 2023
Paid for patio site. Site was very unlevel and gas grill had not been cleaned in a very long time. On the plus side, the staff was very kind and professional.

CAMPGROUND RESPONSE / COMMENTS:

We keep our sites at a tiny slope so rain water runs off during a rainy time. We will review our sites newly and level any sites that may need it.
Nov 19, 2023
Always friendly staff and super clean facilities!
Nov 15, 2023
Quiet night off the highway.

CAMPGROUND RESPONSE / COMMENTS:

We are a few minutes off the highway, but you can't really hear it which is nice!
Nov 13, 2023
The host William was simply amazing. Friendly, kind and so very helpful. He anticipated all of my needs before I asked. Its reasons like the site (rented an RV) and hosts like William are why I keep coming back to KOA campgrounds versus all others.
Nov 12, 2023
We always enjoy our stay here.
Nov 12, 2023
It was very good and safely camping

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice review!
Nov 10, 2023
My second time staying here. Both times stayed in a cabin. This time there was hair in the sink and shower. Otherwise a good stay. Suggestion, provide microwave safe dishes. The metal dishes are on point with the rustic cabin theme but are not microwaveable. Unless you bring your own, use of the microwave is limited.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the hair in the sink and shower. Sometimes things get missed. We are following up on the microwave safe dishes and some paper plates as well.
Nov 08, 2023
Nice park. Equipped as advertised.
Nov 08, 2023
Amazing staff! Blessed to have met everyone.

CAMPGROUND RESPONSE / COMMENTS:

We feel blessed that we get so many nice guests like you!
Nov 06, 2023
Was in a class A motor home towing a jeep wrangler. Site was not level. Sewer connection was at the end of the site, required 3 10’ sections of hose to connect. Hostess was very friendly when we checked in. Packet was ready.
Nov 05, 2023
Nov 05, 2023
Very clean, easily accessible, nice walking trail, friendly employees. Great park
Nov 05, 2023
Nov 05, 2023
The park is ice, clean, and quiet. The laundry room was squeaky clean, and the young man at the desk was absolutely wonderful!! He was a most welcome bit of kindness after a long and not so wonderful day of driving and needing to find a last minute same day reservation. The dog play pen was much appreciated by my greyhounds, who’ve been cooped up and restrained to leash walks for a week.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice review. We have a great housekeeping crew and are proud of our friendly and accommodating staff and management. Our K9 dog runs are a popular item with our guests. Most campers have dogs, and we want to keep our dogs Happy as well!
Nov 02, 2023
Nice quiet campground, friendly team.
Nov 01, 2023
Easy in and out. Just stayed for a night and the pull through spot was awesome for us. We have a 39 foot ToyHauler.
Nov 01, 2023
Single night stop. Helpful, clean, quiet and space to move about.
Oct 30, 2023
Oct 30, 2023
the people there were great
Oct 30, 2023
I really enjoy are camping there that is the only place that we camp at . The workers are very very nice and helpful great people and place to camp at LOVE IT !!!!
Oct 27, 2023
Quiet / Serene / Beautiful
Oct 26, 2023
Oct 26, 2023
Oct 25, 2023
Great stop over! Only stayed one night clean,quiet. Staff friendly. Would stay again
Oct 25, 2023
Oct 23, 2023
The camper we rented was nice enough, but it was the first time we have ever stayed in a camper. Upon check in, we were given no information about how to work anything in or on the camper. The slide out, the awning, the drain for the shower, the heat/air system, or even TV, no information at all. We also were given no information upon booking about what would be supplied, as far as towels, etc.
Oct 23, 2023
We really enjoyed our stay. We will definitely come back during the summer and bring our kids

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your stay. We do have some great things to do for the kids and will be adding more this year. We look forward to hosting you again. There are also some great activities nearby for adults and kids alike, besides lakes, caving and nature.
Oct 22, 2023
Great decorations.

CAMPGROUND RESPONSE / COMMENTS:

We have fun decorating our campground for halloween and entertaining our guests. We may add more halloween weekends this year 2024 as Halloween is a big thing in Kentucky!
Oct 19, 2023
Jun 04, 2024
The cabin was really clean. Especially, the blankets and towels were really clean. The location was nice when I visited there as it was not far from the main road. It was a 10th wedding anniversary trip and I had the best time ever. The staff were really kind. I would love to visit again if I have the chance.
- SOOHUN CHOI on Google
Jun 01, 2024
Liked the long hours the office is open. Very nice and friendly. Great things for kids and adults to do. Nice they have 2 dog parks. Easy to find spots and good hookups. Nice spots and very level. They didn't have shot glasses in the store, yet, but they did have magnets and ice. And close to highway but far enough away that you didn't hear it. Great place.
- M6234WLmikeh on Trip Advisor
May 30, 2024
The only issue I had with this campground was the cable tv hookup wasn't working. Strong storms had come through the day before, so that might have been the problem. Other than that, everything worked perfectly. Sites are roomy, level, and well manicured. The campground is in a beautiful location. Staff is very personable and friendly. Good location for walking. This was our first trip to this area and we are so glad we chose this KOA for our stay. We will definitely stay here again when in the area.
- Ben Seymour on Google