Campground Reviews

Dec 03, 2023
We stayed in one of the new cabins and it had everything we needed and more!
Dec 02, 2023
WOW! What a beautiful campground! And the staff is #AMAZING! We stayed for month and loved every minute of it. As full-timers, we stay in a LOT of campgrounds. This was one of the few that was both impeccably maintained and operated. If we're ever in the area again, we'll be staying at Gatlinburg East / Smoky Mountain KOA for sure. HIGHLY RECOMMEND! FIVE STAR!
Dec 02, 2023
Very friendly staff. Very clean grounds.
Dec 01, 2023
This is a very well managed campground with a lot to do and every convenience we needed. The staff is friendly and accommodating and the grounds are very well maintained. Looking forward to returning. Highly recommend!
Dec 01, 2023
You guys are the best! Friendly staff. Very nice, clean campground. The muffins are fantastic!
Nov 30, 2023
People are very nice but the cabin rental is lacking some basic things. 1st there is no place to unpack your clothes. Not even a stand to put your suitcase on. had to pile my clothes on the table. Also nowhere to sit down. Had to drag a chair in from outside. Biggest problem is not being able to get into the bed because it's too high. Slept on bunkbed until I got a step stool. All for $ 1000?
Nov 30, 2023
Always a great experience. The staff goes out of their way to make your stay comfortable and smooth. Thanksgiving pot luck was amazing!
Nov 30, 2023
You need a KOA sign on the opposite side of the street, so you can see the sign before you get to entrance.
Nov 30, 2023
Nov 30, 2023
Beautiful campground. Great staff. Clean. Well maintained. Roomy sites with trees and shrubs. The staff was always helpful and available. I felt safe. I loved the amenities. They picked up your garbage often each day. There were fresh muffins and pizza. The staff would deliver wood, ice, pizza to your campsite. We stayed a week. Loved our stay. We will come back!
Nov 29, 2023
We loved this KOA . Friendly staff super clean bathrooms and showers. Close to hiking trails and most importantly away from downtown crowds. Short drive into town if needed only thing missing is propane refills but can get it right down the road about a mile.
Nov 28, 2023
Great campground espexially the new side. Our site #49 was to short for 40ft class A with tow, but we made it work. Nice store and had activities for kids and meals for those who r too tired to cook. Would be nice if dog kennel was lighted.
Nov 28, 2023
This was such a great campground we had a wonderful time it’s beautiful there and the bathrooms and showers are so clean. Definitely coming back!
Nov 28, 2023
Every team member of this resort is HAPPY, FRIENDLY and eager to assist in making your stay enjoyable. Impeccably clean.
Nov 28, 2023
This was the first time we ever stayed here. Although we normally bring our RV this time, we decided to stay in a KOA cabin. The cabin was spotless. We were very impressed with the condition of the cabin. It looked brand new. I have never stayed in a hotel this clean. Also, every employee we came in contact with were very friendly and eager to help.
Nov 28, 2023
Clean and very friendly staff! Very nice facility!! Got to see a bear as we were leaving!
Nov 27, 2023
Beautiful camp ground. The folks working there were amazing with attending to our needs and were very helpful and kind.
Nov 27, 2023
We thought area was beautiful
Nov 27, 2023
Nov 27, 2023
We have always rented Jackson Mountains Cabins and visit 3 times a year but we wanted to do something different. This is a Class A act. Clean, friendly and the hospitality was amazingly. We will be back. The staff is out of this world with making you feel welcome and assuring you have everything you need from muffins, wood, breakfast and other goods. Furry friends have alot of trails to walk.
Nov 27, 2023
Always a joy to stay, friendly staff. Wooded sites make you feel like you are truly in the forest camping. Relaxing time with easy access to Gatlinburg and Pigeon Forge. Enjoy walking the nearby trails!
Nov 27, 2023
Enjoyed our stay once again!
Nov 27, 2023
Staff was friendly the grounds and bathhouse clean and beautiful. I was offended by being accused of taking air hockey pucks from the game room. If I go back, I will be sure to stay out of that area I would not want to be questioned about stealing something that I did not do.
Nov 27, 2023
Amazing customer service.
Nov 26, 2023
Great place to stay with very friendly and helpful staff.
Nov 26, 2023
Had a great stay, staff is the best. The only con was the water pressure was really low. Its a great park but know its about a 20 minute drive to Gatlinburg.
Nov 26, 2023
Great place, clean restrooms, friendly staff. Will definitely be back when we head back to the mountains!
Nov 26, 2023
Very kind, friendly, and helpful staff. Exceptional stay.
Nov 26, 2023
Everyone is so friendly. Loved getting texts on what was happening in the campground everyday.
Nov 25, 2023
Very friendly staff, we helped immediately if there were any problems. If we lived in the USA we would definitely come back often.
Nov 24, 2023
Nov 23, 2023
Nice campground in the woods. The store was well appointed and the service was great. We will be back for sure.
Nov 22, 2023
Great park with roomy sites, hot muffins in the morning and a friendly staff. The new sites and cabins look inviting, maybe next time!
Nov 22, 2023
Three nights and days. Very friendly and attentive to campers needs. Very clean and organized.
Nov 22, 2023
the best KOA bathrooms I've seen to date!
Nov 21, 2023
Great setup, friendly staff and perfect location…What’s not to love about this campground?
Nov 20, 2023
On our arrival we were met by friendly and helpful staff. Check in was quick and easy. The park and amenities were clean and in great condition. Lots were spacious and easy to access. The camp store was well stocked. The park was conveniently located for our explorations of the Great Smoky Mountains. We are grateful and will be back soon!
Nov 20, 2023
There were a ton of activities for kids and the staff were very friendly and welcoming.
Nov 20, 2023
Was very great stay loved the customer service they were so nice and polite
Nov 19, 2023
Extended our stay twice and would’ve love to stay even longer. Beautiful park. Will be back - maybe soon!!!
Nov 17, 2023
Loved it! Great customer service, good cell phone service for Verizon. Roomy site, not too packed in. Location was easy to find. Staff communication fantastic.
Nov 16, 2023
Great location, friendly staff, fantastic sites.
Nov 15, 2023
The employees were the best. Great communication and attentive service. They deliver anything you need right to your site and send text reminders for all activities, fresh baked goods every morning in the camp store and reminders to order firewood and ice prior to store closing each day. It is in a beautiful location and the sites are well kept and very level.
Nov 15, 2023
Everyone was so friendly and accommodating. Very clean and well run park.
Nov 14, 2023
cabin was nice good stay but been nice to know ahead of time that there wast a oven or a reg 12 cup coffee maker and only one skillet the heat didt work like it should but it did work the drains in tub and sink didt hold water in but that wouldt stop me from staying again it was a minor issue freindly folks woulda like to see more lights in area by roads and cabins
Nov 14, 2023
It was ok i think the customer service in the office could have been better.
Nov 14, 2023
The staff was amazing, friendly, helpful and very knowledgeable! Campground was clean, well layed out and very nice place to stay. Will be back!!
Nov 13, 2023
We had a great stay and enjoyed it very much. The staff at the campground was very nice and helpful. We even booked our stay for next year. Thanks, Rose Mary Clark�
Nov 13, 2023
Best customer service ever.......I can't remember when I've dealt with friendlier folks. Clean nice facilities....informative staff.....10 stars!!!
Nov 12, 2023
Awesome experience. Campground is amazing. Staff is beyond amazing. The best KOA I have ever stayed at.
May 29, 2024
We had a wonderful experience. The pool opened on Memorial Day. The campground was small. But the well maintained grounds speaks to being managed well. Pros: good customer service, a private bathroom and shower combo that was clean, swimming pool water was clear, our campsite was clean, they have a small disc golf course, horse shoes, a nice overhang and indoor area for rain days, wifi, running water, electricity, nice playground area. Cons: close to a road that's a bit noisy, not much natural growth between tent campsite 1 and 2
- Austin Lengacher on Google
May 27, 2024
This campground is exceptional. The facilities were always very clean and well kept, the employees were always very kind and friendly. They had breakfast available (I think every day? - we only picked it up 2/8 days). It's about a 35-45 minute drive into the action of Gatlinburg, which could be a good or bad thing depending on the purpose of your stay. The new area at the campground is absolutely beautiful and the sites were very level.
- KATIE TYLER on Google
May 24, 2024
(Room stars are for the camp sites) Best looking, kept up, and friendliest camp ground in the Smokies, and we live here we should know! Service is unbeatable, amenities are top notch, they even offer fresh pizza delivery! WiFi and cell boost covers the entire park! We will be back at least 3-4 times a year!
- Dave on Google