Campground Reviews

Oct 18, 2023
Oct 18, 2023
Great as usual!!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your continued stays with us, and your positive feedback! Until the next visit, safe travels!
Oct 17, 2023
People were friendly, staff nice down to earth types, cabin had bedding and a wonder warm quilt. Nice nice place ...

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive comments, and we are glad to know you had a good experience with us. Hope to have you on a future visit!
Oct 16, 2023
Oct 16, 2023
Pleasant and peaceful.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your visit! Hope to have you as our guest again!
Oct 15, 2023
Oct 15, 2023
Great place to stay despite it being a little older facility on a small town with few resources. I like the improvements to the tent camping area . Staff keeps the grounds well kept & customer service has been consistent on all my visits. Good work on the part of the staff keeping things running well. I hope KOA budgets in more infrastructure improvements for this location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continuous stays with us and your kind words. We are working on improvements, and look forward to your next visit!
Oct 13, 2023
Oct 13, 2023
To noise can hear traffic all night long . The Koa is very clean never meet any of the staff.. the bathrooms very clean.
Oct 13, 2023
feel bad for the staff, they seemed under-staffed. Perhaps it was the end of the season. the spaces were covered with crushed grante as well as the fines. The granite fines were like talcum power and made a mess and any time someone drived or walked dust was everwhere. Perhaps a better quality of gravel should have been selected.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate feedback, and are working to improve the roads in the kampground. We do adjust staffing per seasonal needs as well. Hope to have you back in the future, and thank you for being our guest.
Oct 12, 2023
Oct 12, 2023
Nice & helpful staff and convenient place to stay it taking the scenic bypass road (hwy 89) over to Reno. The town of Mt Shasta is a lovely mountain town with many food options, we loved Casa Ramos Mexican Restaurant.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, and happy to know you have experienced the town and all it has to offer around us as well as enjoying your stay with us! Hope to have you back in the future!
Oct 12, 2023
Great place to stop. Easy access on and off freeway. Beautiful setting.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments, and happy you enjoyed your visit! Come back again anytime!
Oct 12, 2023
Entrance sign needs to clarify a driveway! Other KOAs were staffed to receive us until 7 pm. Shasta left us to fend for ourselves. Combined with conflicting check-in directions made for a very UN-WELCOME! Reserved a spot BUT WAS CONFUSED by instructions in a big bold sign to select a site. I was near hookup completion when another camper said I had HIS site. Neither of us were happy Campers!

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your experience with us, and look to improve many aspects of our establishment through the off peak season. We do appreciate your feedback to assist with improvements.
Oct 12, 2023
Great place nice an quiet!

CAMPGROUND RESPONSE / COMMENTS:

So happy you were pleased with your stay in the tranquil area of Mt. Shasta! Hope to have you as our guest again!
Oct 11, 2023
Had a very nice stay. The staff is great and all the facilities were clean. Only bad thing was being awaken at 3am by train.

CAMPGROUND RESPONSE / COMMENTS:

We are glad your stay was overall enjoyable, and thank you for sharing it with us. We welcome you back anytime!
Oct 11, 2023
We were in an elite site. Loved it. Staff on arrival was helpful and pleasant.

CAMPGROUND RESPONSE / COMMENTS:

So happy to know your expectations were exceeded with the grounds, the kabin, and the staff! Thank you for sharing your experience, and we hope to have you back!
Oct 10, 2023
Oct 10, 2023
Oct 10, 2023
There was no cable tv and over the air channels were very spotty at best.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear the tv was giving you an issue during your stay. We hope all other amenities made your experience pleasurable, and hope to have you again.
Oct 09, 2023
Clean facilities, close to lakes and hiking spots
Oct 09, 2023
Oct 09, 2023
Everything was good only thing was the master bed Mattress wobbly and squeaky

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing our grounds and being our guest. We are making improvements to address items and you have noted. We hope to have you back in the future!
Oct 09, 2023
As usual a delightful stay.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your continued visits with us and your continue satisfaction! looking forward to your next visit with us!
Oct 08, 2023
the only thing I wish I had know about is the premium spots when checking in, we would of taken one of them since there was so much ash at the other camp sites. The ash was the only that would keep us away again it got tracked in everywhere. the park and the people working there were nice and we did not worry about leaving things out side or locking up

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you, and we continue to make improvements. thanks for your positive comments, and hope to have you back!
Oct 07, 2023
The site was dirt very un level, the cost was high for the site. We stayed at multiple locations on are trip down the Oregon coast an Northern California and this was the most expensive one and the one that needed to be cleaned up

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are continuing to make improvements on our grounds that will address this. We hope to have you back!
Oct 06, 2023
Oct 04, 2023
Oct 04, 2023
Fantastic!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing to stay with us!
Oct 04, 2023
Nice and clean. My only complaint is that the showers are a bit cramped. Otherwise, very friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

We are happy to know you enjoyed our grounds and staff! Hope to have you back!
Oct 04, 2023
Bathrooms and showers were great.n d for the trailer.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We hope to have you visit again!
Oct 04, 2023
Beautiful site, friendly and helpful staff, wonderful amenities! This is a great campground whether you are bringing your whole family or traveling solo.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind words and staying with us! looking forward to having you again!
Oct 03, 2023
Oct 03, 2023
Oct 03, 2023
It would have been better if the sites all had gravel

CAMPGROUND RESPONSE / COMMENTS:

We are making continued improvements, and thanks for staying with us, hope to have you again!
Oct 02, 2023
Oct 02, 2023
So quiet & tranquil.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased you enjoyed the atmosphere, and looking forward to your visit again!
Oct 01, 2023
Oct 01, 2023
Clean and friendly! Everything you need!

CAMPGROUND RESPONSE / COMMENTS:

We are happy you had a positive experience with the staff and enjoyed your stay! Hope to have you visit again!
Sep 30, 2023
Nice level and shady sites, overall a decent campground, shower/washroom facilities a little dated, unfortunately the shower stalls were all filthy and muddy, probably inconsiderate guests. But great staff and a lovely area.
Sep 29, 2023
Very nice stopover. The guy at the counter was a true RV camper type. Nice
Sep 29, 2023
Right from the start Tim was a super star! We had a slide cable that broke and needed help to get that slide in and he was right there with help and suggestions. Could not have asked for a better vibe in a difficult situations. Thanks Tim!
Sep 29, 2023
Park was rundown and shabby. Pad was not very level and smelled like sewer while we were setting up. Laundry room only available 8 to 5 - NOT convenient for our schedule.
Sep 29, 2023
Best tent pad we've had yet. Beautiful huge trees and view of the Mt. The draw backs were the sound of the train all through the night, over and over again. And the bright lights on the bathhouse all night.
Sep 28, 2023
I highly recommend Mount Shasta City KOA. We stayed in a Kozy Cabin which we have done for years. The cabin is charming, the bathrooms are always kept very clean and the staff is always friendly and helpful. The little store usually has just the thing we want. The Mount Shasta surroundings are beautiful. The only thing we would improve is the underpowered heater.
Sep 28, 2023
Lovely campground! We only camped one night due to our travel schedule, but plan to return for a longer stay.
Sep 28, 2023
Everything was great. Friendly front desk helped me upgrade my site as I had booked online incorrectly. Adding a “boat” as equipment when booking online does not mean necessarily mean the site will be long enough for your boat plus truck total length. This should be addressed on the KOA website.
Sep 27, 2023
It was very dusty. They needed more gravel to contain the fine dirt.
Sep 27, 2023
upon pulling into rv site dog poop was found on site,site was dusty maybe some gravel would alleviate problem,checkin went smoothly clerk was freindly
Sep 27, 2023
The check-in experience was a bit rude. The park was covered in this powdery dirt they called volcanic ash. I was not so sure. Some parts of this place seem like it would be dangerous at night to walk - just not expected in a KOA. Seemed many sites under construction. On the flip side, the 4 "special sites" with 50 amp service looked nice. Wish I could have landed one of those.
May 15, 2024
Super nice staff! Lots of helpful folks keeping the site tidy and fun. Small cabins have a great view of Shasta. Maybe a funny thing to like but the paper towels in the bathroom were very high quality!
- Judah Larsen on Google
May 06, 2024
Whether you're reserving a tent site or a cabin, the location is great. Surrounded by tall trees with lots of shade in the summer it helps to keep you cool. The staff are super friendly and helpful and I've always had a positive experience every time I've stayed here.
- Wayne Dyck on Google
May 05, 2024
We had a wonderful stay at this location. The staff were so helpful and friendly. Tim went above and beyond to help with every little item of our stay. We stayed in a camper and had an amazing site. My Aunt and Uncle stayed in a cabin and they were thoroughly impressed. We hope to come back here many more times!
- Kristy Fisher on Google