Campground Cancellation Guideline
Campground Specific Cancellation Policy
CANCELATIONS Your campsite or accommodation reservation is guaranteed through the payment of a deposit equal to at least your first night's stay charged to your credit/debit card when your reservation is made.
Campsites/accommodations are not reserved without a deposit. Cancelations made after deadlines will result in forfeiture of all deposits. If you need to cancel any of your reservations, you must call us or come in before the following deadlines to receive a deposit refund, less a cancelation fee; text/email notification is not accepted. Not calling or coming in to cancel/no-show will result in forfeiture of the entire deposit.
There is no cancelation fee for a reservation canceled the same day it is made for reservations made at least seven days prior to the scheduled arrival date.
Reservations made after deadlines require non-refundable deposits.
Regular RV Sites & all Tent Sites: 48 hour cancelation notice is required. The reservation deposit will be refunded, less a $10.00 cancelation fee, if the reservation is canceled at least 48 hours prior to 2:00 pm central time on the reservation arrival date; there will be no refund issued if the reservation is canceled with less notice.
Deluxe RV Sites & Lodging: Fourteen (14) days cancelation notice required prior to scheduled arrival date; 28 days cancelation notice required for Memorial, Independence & Labor Day Holidays (holidays start on the Friday before the legal holiday date and end on the day after).
Cancelation fee by fourteen (14) day deadline is $25.00.
VIP KOA Rewards holders: We will waive your $10.00 reservation cancelation fee if you call to cancel your regular RV or tent site by 2:00 pm two days before your scheduled arrival.
There are no cancelation fee waivers for deluxe RV sites, premium tent sites or lodging.
Early Departures: There are no refunds for early departures. We have that space available for you for the entire time you have reserved it.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-888-562-2890 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.