Campground Cancellation Guideline
Campground Specific Cancellation Policy
Refunds are subject to the following conditions:Needing to Cancel a Reservation? Please call 989-506-8005 by 4pm before the deadlines listed below to receive a refund, minus the $10.00 Cancellation fee. Text, Voicemail messages and email messages are not acceptable. Cancellations made after the deadlines will forfeit the entire refund.RV and Tent Sites: 14-day cancellation notice is required.Holiday Weekends No Refunds. Memorial, 4th of July, Labor Day Weekend.Special Event No Refund. Jimmy Buffet Weekend July 14-17th 2022. Halloween Weekend #1 & #2.Deluxe Cabins and Rustic Cabins: 14-day cancellation notice is required, plus there is a $50.00 NON-refundable fee on the Deluxe Cabins. There is a $100.00 CASH ONLY Security deposit due at upon arrival for all cabins.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-5897 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.